Our Investment in Typsy

Riverside Acceleration Capital (RAC) is thrilled to announce our recent investment in Typsy, a Melbourne-based online training platform built specifically for the global hospitality industry.

The hospitality sector faces persistent workforce challenges that can directly impact service quality and profitability. With annual turnover rates exceeding 70% in many markets, hospitality businesses struggle to maintain consistent service standards. Traditional training approaches can often fall short, requiring extensive time from managers, failing to accommodate diverse language needs, and proving difficult to scale across multiple locations. The result is a costly cycle of recruitment and retraining, inconsistent guest experiences, and undertrained staff who lack the confidence and skills to deliver exceptional service.

Founded in 2016, Typsy set out to reshape hospitality training by making professional development accessible to workers everywhere. The platform delivers expert-led, bite-sized video lessons that employees can view anytime, anywhere, on any device. This approach enables staff to learn during quiet moments in their shifts without disrupting operations or requiring dedicated training time away from the floor.

Typsy leverages their proprietary ReviewLearn AI technology to deliver just-in-time training based on real-time feedback from guest reviews.

Today, Typsy's platform features over 1,800 video courses covering critical hospitality skills across categories including service, culinary, beverage, compliance, management, and hotel operations. Courses are led by industry experts and available in 40+ languages, making it easy for global hospitality brands to help deliver consistent training across diverse, multilingual teams. The platform has earned endorsement from the Institute of Hospitality, validating that courses adhere to industry best practices and training standards.

Typsy's lessons are watched more than one million times each month across hospitality brands in 160 countries, including household names like Accor, Delaware North, Radisson, and Wyndham.

We believe Typsy has built a differentiated platform that helps address critical pain points in the rapidly evolving hospitality training market. The company demonstrates strong historical retention rates, and its expansive, proprietary content library represents a competitive advantage in a market where quality, relevant content is essential to customer value. With the hospitality industry's ongoing focus on talent development and operational excellence, we're confident Typsy is well positioned for growth, and we look forward to supporting their team.

To learn more about Typsy, visit www.typsy.com.